24/7 Emergency Care
- 24-Hour Emergency Room
- 24-Hour Emergency Physicians
- ACLS (Advanced Cardiac Life Support) Trained Staff
Welcome to the Emergency Room at WNH
Our commitment to you is to provide excellent care. Our ER includes a dedicated team of health professionals experienced in caring for patients with a variety of medical emergencies. We combine technology with compassion to treat approximately 9,000 patients each year. It is our goal to provide the highest quality of care. In doing so, we are committed to staffing physicians in our emergency department 24/7. At WNH we consider it a privilege as well as a responsibility to make sure you have a good experience with our hospital. We hope the information below will help you understand what you can expect during your visit to our ER.
Do I need emergency care?
While our emergency room is open to all, help keep it available for those who need it most. Some ailments can be addressed by your primary care provider while others require immediate care.
Help us help you!
Prepare for your visit to the emergency department
The following information will help our staff provide you with the best care during your visit.
- List of current medication
- Any allergies and your reaction
- Pregnancy status, medical and surgical history
This information is asked at each visit to make sure we have the most up-to-date information in our system.
If you need emergency assistance, please call 911 or present to the emergency room immediately. Please note, we cannot provide medical advice over the phone. However, our local clinics provide an around-the-clock doctor to talk to you about your urgent health concerns. Please call 620-221-2300 to request this service.
For comments and feedback about your care, please call the Quality Improvement Manager at 620-222-6225.
5 Important Steps to Medical Care in the ER
It is our goal to provide the best care possible at all times. The ER can be a scary place, especially when you don't know what's going on. This briefly explains the five main steps you will experience when visiting our ER and what to expect during each step.
Zero Tolerance Policy
WNH has adopted a zero tolerance policy for violence to keep our patients, visitors, and staff safe. Acts of violence, swearing, or threats of verbal abuse will NOT be tolerated. Anyone who is violent or abusive will be asked to leave by our staff, security personnel, or police. Thank you for ensuring the safety of our team and all those who enter our facility.